Payment Policy
Effective Date: February 20, 2025
At Smartopix, we are committed to providing a secure and convenient payment experience for all of our customers. This Payment Policy outlines the terms and conditions for payments made on our website. By placing an order with us, you agree to the following terms:
1. Accepted Payment Methods
We accept various payment methods for your convenience. The available options include:
- Credit and Debit Cards: Visa, MasterCard, American Express, Discover
- PayPal: A secure online payment service
- Other Payment Options: Additional payment methods such as Apple Pay and Google Pay may also be available at checkout, depending on your location.
All payments are processed in U.S. dollars (USD).
2. Payment Authorization
When you place an order on our website, your payment details will be processed and authorized. Once authorized, your payment will be charged to the method of payment provided at the time of checkout. If your payment is declined or fails, we will notify you, and your order will not be processed until payment is successfully completed.
3. Security
We use secure, encrypted technology to process your payment information. Smartopix does not store any sensitive payment details, such as credit card numbers. Your payment information is securely handled through trusted third-party payment processors to ensure a safe transaction environment.
4. Order Confirmation and Payment
Upon completing your purchase, you will receive an order confirmation email detailing your order. This email does not indicate that payment has been successfully processed but confirms that we have received your order. We begin processing orders immediately, and payment must be made at the time of purchase to ensure timely shipment.
5. Sales Tax
Sales tax will be applied to orders where required by law, based on the shipping address provided during checkout. The sales tax amount will be displayed at checkout before you complete your purchase.
6. Currency
All prices and payments are in U.S. dollars (USD). If you are making an international purchase, your financial institution will handle currency conversion, and additional charges may apply based on your provider’s exchange rates and fees.
7. Payment Errors and Disputes
If you experience any issues with your payment, such as an error in the transaction or discrepancies with the billed amount, please contact our customer support team immediately at info@smartopix.xyz. We will work with you to resolve any payment-related issues.
8. Fraud Prevention
To protect against fraudulent transactions, we may request additional information or verification for certain orders. This may include confirming your identity or providing proof of address. We reserve the right to cancel or refuse orders that we suspect to be fraudulent.
9. Payment Modifications
Once an order has been placed and payment has been processed, it cannot be modified or canceled unless the order has not yet been shipped. If you need to change or cancel an order, please contact us immediately at info@smartopix.xyz, and we will do our best to accommodate your request.
10. Changes to Payment Policy
We reserve the right to update or modify this Payment Policy at any time. Any changes will be reflected on this page with a new effective date. Please review this policy periodically for updates.
11. Contact Us
If you have any questions regarding our Payment Policy or need assistance with any payment-related issues, please contact us at:
Smartopix
Street: 2903 Lonely Oak Drive, Mobile, Alabama, United States
Phone: 251-538-2787
Email: info@smartopix.xyz
By making a purchase on Smartopix, you agree to these payment terms. Thank you for choosing Smartopix!